Otel İşletmeleri Çalışanlarının Psikolojik Sermaye ve Örgütsel Sosyalleşme Düzeyleri ile Yaratıcılıkları Arasındaki İlişki

Burcu Karasakaloğlu

doi:10.52791/aksarayiibd.1010333

EN TR

Otel İşletmeleri Çalışanlarının Psikolojik Sermaye ve Örgütsel Sosyalleşme Düzeyleri ile Yaratıcılıkları Arasındaki İlişki

Öz

Turizm endüstrisinin emek yoğun bir endüstri olması ve tüketici ile çalışanın birebir iletişimde olması, özellikle otel işletmeleri için hizmet kalitesini korumasında insan kaynağının önemini ortaya koymaktadır. Otel işletmelerinin rekabet avantajı elde etmesinde, çalışanların yaratıcılıklarını en üst seviyede kullanabilmesi büyük önem arz etmektedir. Hizmet üretiminin genellikle soyut olması neeniyle otel işletmelerinin fark yaratabilmesinde insan kaynağının etkin bir şekilde kulabilmesi önemldir. Yaratıcılığın öncüllerinin araştırılması amacıyla oluşan bu çalışmanın amacı, çalışanların psikolojik sermaye ve örgütsel sosyalleşme düzeylerinin yaratıcılıklarına etkisini incelemektir. Çalışanların pozitif özelliklerinin ve örgüt içerisindeki sosyalleşme düzeylerinin yaratıcıkları üzerinde etkili olacağı düşünülmektedir. Bu amaçla, araştırma kapsamında 327 kişiye ulaşılmış ve elde edilen veriler analize tabi tutulmuştur. Yapılan çoklu regresyon analizi sonucunda, yöneticilerin psikolojik sermaye düzeylerinin yaratıcılığı %20.1 oranında açıkladığı ve örgütsel sosyalleşme düzeylerinin ise yaratıcılığı %7.6 oranında açıkladığı sonucu elde edilmiştir. Yapılan çalışma sonucunda örgütsel sosyalleşmeden ziyade psikolojik sermaye kavramının yaratıcılığı daha çok açıkladığı ve etkilediği söylenebilir.

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Ayrıntılar

Birincil Dil

Türkçe

Konular

İşletme

Bölüm

Araştırma Makalesi

Yazarlar

Burcu Karasakaloğlu ^*
0000-0002-1765-8138
Türkiye

Yayımlanma Tarihi

29 Aralık 2022

Gönderilme Tarihi

15 Ekim 2021

Kabul Tarihi

9 Kasım 2022

Yayımlandığı Sayı

Yıl 2022 Cilt: 14 Sayı: 4

DOI

https://doi.org/10.52791/aksarayiibd.1010333

IZ

https://izlik.org/JA44TZ69JR

Kaynak Göster

RIS / Bibtex

APA

Karasakaloğlu, B. (2022). Otel İşletmeleri Çalışanlarının Psikolojik Sermaye ve Örgütsel Sosyalleşme Düzeyleri ile Yaratıcılıkları Arasındaki İlişki. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14(4), 353-364. https://doi.org/10.52791/aksarayiibd.1010333

Otel İşletmeleri Çalışanlarının Psikolojik Sermaye ve Örgütsel Sosyalleşme Düzeyleri ile Yaratıcılıkları Arasındaki İlişki

The Relationship Between Psychological Capital, Organizational Socialization and Creativity of Hotel Management Employees

Abstract

Otel İşletmeleri Çalışanlarının Psikolojik Sermaye ve Örgütsel Sosyalleşme Düzeyleri ile Yaratıcılıkları Arasındaki İlişki

Öz

Anahtar Kelimeler

Kaynakça

Ayrıntılar

Birincil Dil

Konular

Bölüm

Yazarlar

Yayımlanma Tarihi

Gönderilme Tarihi

Kabul Tarihi

Yayımlandığı Sayı

DOI

IZ

Kaynak Göster