Development of Logistics Processes in Aviatıon Maintenance and Repair Center: Case of Turkish Technic
Abstract
Maintenance, Repair and Overhaul (MRO) services of aircraft components are an important process in the aviation industry, but they constitute a large part of the costs. It is important to be a preferable MRO in order to get a share of the cake and strengthen position in the sector with the fact that an aircraft has a life span of more than 25-30 years and has a durable structure and prediction that component maintenance services will replace heavy maintenance revenues in the following years. To achieve this, TAT (Turn Around Time) and reasonable price offer are the biggest factors in the main decision orientation of the customers. This research will focus on logistics applications and gains from improvements in these processes to support MRO service in aviation. In the aviation industry, the concept of MRO and the general processes of MRO services will be defined as the main element of the service sector. The effect of logistics on MRO will be examined and modeled on the relevant units and in this scope, how much time and job losses occur in which areas will be determined by Pareto and Root-Cause analyses. According to the results of the analysis, the necessary improvement studies will be implemented more effectively by focusing on important areas.
References
- Al-kaabi, H., Potter, A., & Naim, M. (2007). Insights into the Maintenance, Repair, and Overhaul Configurations of European Airlines. Journal of Air Transportation (JAT), 12, 27–42.
- CHARLES, R. A., & GHOBRIAL, A. A. (1995). an assessment of the changes and performance of the avıonıcs ındustry. ın handbook of aırlıne economıcs executıve edıtor, darryl jenkıns; senıor edıtor, cecılıa preble ray; compıled by avıatıon daıly. -- 1st ed (pp. 603–609).
- Doganis, R. (2002). Flying off course : the economics of international airlines. Routledge.
- Economic Per formance of the Airline Industr y Key Points. (2019). Retrieved from www.iata.org/economics Francis, G., Humphreys, I., & Fry, J. (2005). The nature and prevalence of the use of performance measurement techniques by airlines. Journal of Air Transport Management, 11, 201–217. https://doi.org/10.1016/j.jairtraman.2004.10.003
- G, H., & L, V. (2003). The quest for resilience. Harvard Business Review, 81(9), 52–63.
- Global Fleet & MRO Market Forecast Commentary 2019-2029. (n.d.). Retrieved April 24, 2020, from https://www.oliverwyman.com/our-expertise/insights/2019/jan/global-fleet-mro-market-forecast-commentary-2019-2029.html
- Hava Aracı Bakım Kuruluşları | Sivil Havacılık Genel Müdürlüğü. (n.d.). Retrieved May 30, 2020, from http://web.shgm.gov.tr/tr/havacilik-isletmeleri/2064-yetkili-bakim-kuruluslari
- Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 86(12), 50–59.
- Knotts, R. M. H. (1999). Civil aircraft maintenance and support: Fault diagnosis from a business perspective. Journal of Quality in Maintenance Engineering, 5(4), 335–348. https://doi.org/10.1108/13552519910298091
- Lee, S. G., Ma, Y. S., Thimm, G. L., & Verstraeten, J. (2008). Product lifecycle management in aviation maintenance, repair and overhaul. Computers in Industry, 59(2–3), 296–303. https://doi.org/10.1016/j.compind.2007.06.022
- Lendermann, P., Gan, B. P., Julka, N., Schirrmann, A., & Fromm, H. (2010). Unlocking value from component exchange contracts in aviation using simulation-based optimisation. Proceedings - Winter Simulation Conference, 2034–2045. https://doi.org/10.1109/WSC.2010.5678870
- MU Daru. (2015). Role of Logistic Management in Supply Chain Management and Distribution. Indianjournals.Com, 3(8), 458–468. Retrieved from http://www.indianjournals.com/ijor.aspx?target=ijor:ijmss&volume=3&issue=8&article=044
- Piera, M. A., Novikov, A., Trapote, C., & Ramos, J. J. (2010). A simulation model to improve air cargo operations in passenger aircraft. Summer Computer Simulation Conference, SCSC 2010 - Proceedings of the 2010 Summer Simulation Multiconference, SummerSim 2010, 446–451.
- Teece, D. J. (2010). Business models, business strategy and innovation. Long Range Planning, 43(2–3), 172–194. https://doi.org/10.1016/j.lrp.2009.07.003
- Uhlmann, E., Bilz, M., & Baumgarten, J. (2013). MRO - Challenge and chance for sustainable enterprises. Procedia CIRP. https://doi.org/10.1016/j.procir.2013.07.036
- Zhu, H., Gao, J., Li, D., & Tang, D. (2012). A Web-based product service system for aerospace maintenance, repair and overhaul services. Computers in Industry. https://doi.org/10.1016/j.compind.2012.02.016
- Zott, C., & Amit, R. (2010). Business model design: An activity system perspective. Long Range Planning, 43(2–3), 216–226. https://doi.org/10.1016/j.lrp.2009.07.004
Abstract
Havacılık endüstrisinde uçak komponentlerinin Bakım (Maintenance), Onarım (Repair) ve Revizyon (Overhaul) (MRO) hizmetleri önemli bir süreç olmakla birlikte maliyetlerin büyük bir kısmını oluşturmaktadır. Bir uçağın ortalama 25-30 yıldan fazla ömre sahip dayanıklı bir yapıda olduğu gerçeği ve ilerleyen yıllarda ağır bakım gelirlerinin yerini komponent bakım hizmetlerinin alacağı öngörüsü ile bu büyük pastadan pay alabilmek ve sektördeki konumunu güçlendirmek için tercih edilebilir bir MRO olmak önemlidir. Bunu sağlamak için de TAT (Turn Around Time) ve uygun fiyat teklifi müşterilerin ana karar yöneliminde en büyük etkendir. Bu araştırmada havacılıkta özellikle MRO servisini desteklemek için lojistik uygulamalarına ve bu süreçlerdeki iyileştirmelerden elde edilecek kazanımlara odaklanılmıştır. Havacılık endüstrisinde hizmet sektörünün temel unsuru olarak MRO kavramı ve MRO hizmetlerinin genel süreçleri tanımlanacaktır. Lojistiğin MRO üzerindeki etkisi incelenecek ve ilgili birimler üzerindeki modellemeleri yapılacak ve bu kapsamda hangi alanlarda ne kadar zaman ve iş kayıpları oluştuğunu tespit etmek için Pareto ve Kök-Neden analizleri ile saptanacaktır. Analiz sonuçlarına göre önemli alanlara odaklanılarak, gerekli iyileştirme çalışmaları daha efektif bir şekilde uygulanacaktır
References
- Al-kaabi, H., Potter, A., & Naim, M. (2007). Insights into the Maintenance, Repair, and Overhaul Configurations of European Airlines. Journal of Air Transportation (JAT), 12, 27–42.
- CHARLES, R. A., & GHOBRIAL, A. A. (1995). an assessment of the changes and performance of the avıonıcs ındustry. ın handbook of aırlıne economıcs executıve edıtor, darryl jenkıns; senıor edıtor, cecılıa preble ray; compıled by avıatıon daıly. -- 1st ed (pp. 603–609).
- Doganis, R. (2002). Flying off course : the economics of international airlines. Routledge.
- Economic Per formance of the Airline Industr y Key Points. (2019). Retrieved from www.iata.org/economics Francis, G., Humphreys, I., & Fry, J. (2005). The nature and prevalence of the use of performance measurement techniques by airlines. Journal of Air Transport Management, 11, 201–217. https://doi.org/10.1016/j.jairtraman.2004.10.003
- G, H., & L, V. (2003). The quest for resilience. Harvard Business Review, 81(9), 52–63.
- Global Fleet & MRO Market Forecast Commentary 2019-2029. (n.d.). Retrieved April 24, 2020, from https://www.oliverwyman.com/our-expertise/insights/2019/jan/global-fleet-mro-market-forecast-commentary-2019-2029.html
- Hava Aracı Bakım Kuruluşları | Sivil Havacılık Genel Müdürlüğü. (n.d.). Retrieved May 30, 2020, from http://web.shgm.gov.tr/tr/havacilik-isletmeleri/2064-yetkili-bakim-kuruluslari
- Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 86(12), 50–59.
- Knotts, R. M. H. (1999). Civil aircraft maintenance and support: Fault diagnosis from a business perspective. Journal of Quality in Maintenance Engineering, 5(4), 335–348. https://doi.org/10.1108/13552519910298091
- Lee, S. G., Ma, Y. S., Thimm, G. L., & Verstraeten, J. (2008). Product lifecycle management in aviation maintenance, repair and overhaul. Computers in Industry, 59(2–3), 296–303. https://doi.org/10.1016/j.compind.2007.06.022
- Lendermann, P., Gan, B. P., Julka, N., Schirrmann, A., & Fromm, H. (2010). Unlocking value from component exchange contracts in aviation using simulation-based optimisation. Proceedings - Winter Simulation Conference, 2034–2045. https://doi.org/10.1109/WSC.2010.5678870
- MU Daru. (2015). Role of Logistic Management in Supply Chain Management and Distribution. Indianjournals.Com, 3(8), 458–468. Retrieved from http://www.indianjournals.com/ijor.aspx?target=ijor:ijmss&volume=3&issue=8&article=044
- Piera, M. A., Novikov, A., Trapote, C., & Ramos, J. J. (2010). A simulation model to improve air cargo operations in passenger aircraft. Summer Computer Simulation Conference, SCSC 2010 - Proceedings of the 2010 Summer Simulation Multiconference, SummerSim 2010, 446–451.
- Teece, D. J. (2010). Business models, business strategy and innovation. Long Range Planning, 43(2–3), 172–194. https://doi.org/10.1016/j.lrp.2009.07.003
- Uhlmann, E., Bilz, M., & Baumgarten, J. (2013). MRO - Challenge and chance for sustainable enterprises. Procedia CIRP. https://doi.org/10.1016/j.procir.2013.07.036
- Zhu, H., Gao, J., Li, D., & Tang, D. (2012). A Web-based product service system for aerospace maintenance, repair and overhaul services. Computers in Industry. https://doi.org/10.1016/j.compind.2012.02.016
- Zott, C., & Amit, R. (2010). Business model design: An activity system perspective. Long Range Planning, 43(2–3), 216–226. https://doi.org/10.1016/j.lrp.2009.07.004
Details
| Primary Language | Turkish |
|---|---|
| Subjects | Business Administration |
| Journal Section | Research Article |
| Authors | |
| Publication Date | March 28, 2023 |
| Published in Issue | Year 2023 |