Yağmur Kerse profile image
Yağmur Kerse Asst. Prof. Dr. Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü
Publication 11 Review 6 CrossRef Cited 7 TR Dizin Cited 16
11 Publication
6 Review
7 CrossRef Cited
16 TR Dizin Cited

Research Fields

Marketing Service Marketing Consumer Behaviour

Institution

Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Popular Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1215

2

1

1215

0

1

365

The Effect of Customer Empowerment on Corporate Reputation Perception
DOI: 10.15869/itobiad.1322091
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 238

0

1

238

0

1

209

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
CITED 0 FAVORITE 1 TOTAL DOWNLOAD COUNT 418

0

1

418

Publications

The Effect of Customer Empowerment on Corporate Reputation Perception
DOI: 10.15869/itobiad.1322091
FAVORITE 1 TOTAL DOWNLOAD COUNT 238

1

238

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
FAVORITE 1 TOTAL DOWNLOAD COUNT 418

1

418

Do Identified Customers Exhibit Voice Behavior?
DOI: 10.18657/yonveek.1200502
FAVORITE 0 TOTAL DOWNLOAD COUNT 149

0

149

1

1215

Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1215

2

1

1215

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