Review

A Literature Review on Brand Hate and Brand Avoidance as One of Its Outcomes

Volume: 17 Number: 2 June 30, 2025
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A Literature Review on Brand Hate and Brand Avoidance as One of Its Outcomes

Abstract

This study aims to examine brand hate on a theoretical and conceptual basis in the context of brand avoidance, to evaluate selected existing research, to identify potential gaps, and to develop recommendations for future studies. Negative past experiences, symbolic incongruity, and ideological misalignment are recognized as factors that lead to brand hate, while brand avoidance, negative word-of-mouth, and brand retaliation are considered its outcomes. Given the evolving nature of literature, this study is significant in that it addresses research on brand hate within a holistic framework of brand avoidance, highlighting theoretical and methodological gaps. Accordingly, based on the literature review, several theoretical insights have been proposed on a scientific basis, along with suggestions for academic research.

Keywords

Ethical Statement

Since it is a review study, ethics committee approval is not required.

References

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  2. Alba, J. W., & Lutz, R. J. (2013). Broadening (and narrowing) the scope of brand relationships. Journal of Consumer Psychology, 23(2), 265–268. https://doi.org/10.1016/j.jcps.2013.01.005.
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  4. Arzhanova, K. A., Beregovskaya, T. A., & Silina, S. A. (2020). The impact of the Covid-19 pandemic on consumer behavior and companies’ internet communication strategies. Research Technologies of Pandemic Coronavirus Impact (RTCOV 2020) (s. 50–57). Atlantis Press. https://www.atlantis-press.com/proceedings/rtcov-20/125945739
  5. Attiq, S., Hasni, M. J., & Zhang, C. (2023). Antecedents and consequences of brand hate: a study of Pakistan’s telecommunication industry. Journal of Consumer Marketing, 40(1), 1-14. https://doi.org/10.1108/JCM-04-2021-4615.
  6. Ayar, İ. (2023). Marka aşkı ve marka nefreti ilişkisi: Sevginin zamanla nefrete dönüşebileceği döngüsel dinamikler. K. Şahin, S. Kol, H. Çalışkan, A. Kırksekiz, & M. T. Yıldırım (Ed.). 21. Uluslararası Türk Dünyası Sosyal Bilimler Kongresi (s. 96–103). www.turkkongre.com. https://drive.google.com/file/d/1Wvp1Qqvxub17-LYw4gXktjwaOG1dRufz/view
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  8. Aziz, R., & Rahman, Z. (2022). Brand hate: a literature review and future research agenda. European Journal of Marketing, 56(7), 2014-2051. https://doi.org/10.1108/EJM-03-2021-0189.

Details

Primary Language

Turkish

Subjects

Business Administration

Journal Section

Review

Early Pub Date

June 26, 2025

Publication Date

June 30, 2025

Submission Date

May 10, 2025

Acceptance Date

June 11, 2025

Published in Issue

Year 1970 Volume: 17 Number: 2

APA
Seldüz, E., & Akın, M. (2025). Marka Nefreti ve Sonuçlarından Biri Olan Marka Kaçınması Üzerine Bir Literatür Taraması. Aksaray Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 17(2), 99-118. https://doi.org/10.52791/aksarayiibd.1696845