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COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ

Yıl 2021, Cilt: 5 Sayı: 1, 19 - 36, 03.07.2021

Öz

Bu çalışmanın amacı, Covid-19 pandemisi döneminde öğretim elemanlarının iş doyumlarının iş performansına etkisinin belirlenmesidir. Bu kapsamda Karabük Üniversitesi öğretim elemanlarına internet ortamında anket uygulanmış ve 216 öğretim elemanı çalışmaya katılmıştır; elde edilen veriler SPSS ve AMOS programları yardımıyla yapısal eşitlik modeli kullanılarak analiz edilmiştir. Ulaşılan bulgular sonucunda pandemi döneminde çoğunlukla uzaktan çalışma yöntemini kullanan öğretim elemanlarının iş doyumunun iş performanslarını artırdığı ve bu etkinin anlamlı olduğu belirlenmiştir. Bunun yanı sıra içsel iş doyumunun iş performansı üzerindeki etkisinin; dışsal iş doyumunun iş performansı üzerindeki etkisinden daha güçlü olduğu görülmüştür.

Kaynakça

  • Akkoç, İ., Çalışkan, A., Turunç, Ö. (2012). Örgütlerde Gelişim Kültürü Ve Algılanan Örgütsel Desteğin İş Tatmini Ve İş Performansına Etkisi: Güvenin Aracılık Rolü, Journal of Management & Economics, 19(1), 105-135.
  • Alshmemri, M., Shahwan-Akl, L., Maude, P. (2017). Herzberg’s Two-Factor Theory, Life Science Journal, 14 (5), 12-16.
  • Aziri, B. (2011). Job Satisfaction: A Literature Review, Management Research & Practice, 3(4), 77-86.
  • Barba-Sánchez, V., Atienza-Sahuquillo, C. (2017). Entrepreneurial Motivation And Self-Employment: Evidence From Expectancy Theory, International Entrepreneurship and Management Journal, 13 (4), 1097-1115.
  • Baycan, F. A. (1985). Farklı Gruplarda Çalışan Gruplarda İş Doyumunun Bazı Yönlerinin Analizi. Boğaziçi Üniversitesi Bilim Uzmanlığı Tezi, İstanbul.
  • Bölükbaşı, A., Yıldırtan, D. (2009). Yerel Yönetimlerde İş Tatminini Etkileyen Faktörlerin Belirlenmesine Yönelik Alan Araştırması, Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, 27(2), 345-366.
  • Byrne, B. M. (2010). Structural Equation Modeling With AMOS: Basic Concepts, Applications And Programming. 2nd Edition, New York: Routledge Taylor and Francis Group.
  • Campbell, J. P., McHenry, J. J., Wise, L. L. (1990). Modeling Job Performance in a Population of Jobs, Personnel Psychology, 43(2), 313-333.
  • Chaudhary, N. S., Bhaskar, P. (2016). Training and Development and Job Satisfaction in Education Sector, Training and Development, 2(8), 89-99.
  • Chiat, L. C., Panatik, S. A. (2019). Perceptions of Employee Turnover Intention by Herzberg’s Motivation-Hygiene Theory: A Systematic Literature Review, Journal of Research in Psychology, 1(2), 10-15.
  • Çavuş, S., Abdıldaev, M. (2014). Kırgızistan Devlet Üniversitelerinde Çalışan Öğretim Elemanlarının İş Doyumu, Turkish Journal of Education, 3(3), 11-24.
  • Çöl, G. (2008). Algılanan Güçlendirmenin İşgören Performansı Üzerine Etkileri, Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Ertürk, E., Keçecioğlu, T. (2012). Çalışanların İş Doyumları İle Mesleki Tükenmişlik Düzeyleri Arasındaki İlişkiler: Öğretmenler Üzerine Örnek Bir Uygulama, Ege Akademik Bakış, 12(1), 39-52.
  • Extremera, N., Mérida-López, S., Quintana-Orts, C., Rey, L. (2020). On The Association Between Job Dissatisfaction And Employee’s Mental Health Problems: Does Emotional Regulation Ability Buffer The Link?, Personality and Individual Differences, 155, 1-6.
  • Fernet, C. S.G. Trépanier, S. Austin, M. Gagné, J. Forest. (2015). Transformational Leadership And Optimal Functioning At Work: On The Mediating Role Of Employees' Perceived Job Characteristics And Motivation, Work & Stress, 29(1), 11-31.
  • George, J.M., G.R. Jones. (2011). Understanding And Managing Organizational Behavior. 6th Edition, Prentice Hall, New Jersey.
  • Grigorov, G. (2020). Analysis Of Motivation Theories Of Locke, Galbraith, Bandura And Lancaster And Their Applicability in The Military, Security & Future, 4(1), 10-13.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., ve Tatham, R. (2006). Multivariate Data Analysis. Uppersaddle River.
  • Hodson, R. (1991). Workplace Behaviors: Good Soldiers, Smooth Operators, and Saboteurs, Work and Occupations, 18(3), 271-290.
  • Hu, L‐T., Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Huang, J. L., Ryan, A. M., Zabel, K. L.andPalmer, A. (2014). Personality And Adaptive Performance At Work: A Meta-Analytic Investigation, Journal of Applied Psychology, 99(1), 162-179.
  • Ivancevich, J.M., R. Konopaske, M.T. Matteson. (2011). Organizational behavior and management. 10th edition, McGraw-Hill Irwin, New York.
  • Kian, T. S., Yusoff, W.F.W., Rajah, S. (2014). Job Satisfaction And Motivation: What Are The Difference Among These Two?, European Journal of Business and Social Sciences, 3(2), 94-102.
  • Kianto, A., Vanhala, M., Heilmann, P. (2016). The Impact Of Knowledge Management On Job Satisfaction, Journal of Knowledge Management, 20(4), 621-636.
  • Kirkman, Bradley L., Rosen, Benson (1999). Beyond Self-Management: Antecedents and Consequences of Team Empowerment, Academy of Management Journal, 42(1), 58-74.
  • Kohli, Ajay K. (1985). Some Unexplored Supervisory Behaviors and Their Influence on Salespeople’s Role Clarity, Specific Self Esteem, Job Satisfaction and Motivation, Journal of Marketing Research, 22 (4), 424-433.
  • Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., De Vet, H.C.W. and Van der Beek, A.J. (2011), “Conceptual frameworks of individual work performance – a systematic review”, Journal of Occupational and Environmental Medicine, 53(8), 856-66.
  • Meymandpour, R., Pawar, P. (2018). Study Of Expectancy Motivation In IT Developers, Telecom Business Review, 11(1), 6.
  • Mohanty, S. (2018). Porter and Lawler’s Model of Motivation: Hypes and Realities.
  • Murphy, K. R. (1989). Dimensions Of Job Performance. In Dillon R, Pellingrino J (Eds.), Testing: Applied And Theoretical Perspectives s. 218-247. New York: Praeger.
  • Nunnally, J. C. & Bernstein, I. H. (1994). Psychometric Theory. 3rd Edition, New York: McGraw-Hill Inc.
  • Ordu, A. (2016). Lise Öğretmenlerinin İş Doyumları Ve Bireysel Performansları Arasındaki İlişki, Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 13(36), 1-19.
  • Özdemir, L., Erdem, H., Kalkın, G. (2016). Kamu Çalışanlarının Güvenlik İklimi Algılarının İş Tatmini Ve İş Performansı Üzerine Etkisi, Visionary E-Journal/Vizyoner Dergisi, 7(15), 59-69.
  • Özpehlivan, M. (2018). İş Tatmini: Kavramsal Gelişimi, Bireysel Ve Örgütsel Etkileri, Yararları Ve Sonuçları, Kırklareli Üniversitesi Sosyal Bilimler Dergisi, 2(2), 43-70.
  • Öztürk, M., Şahbudak, E. (2015). Akademisyenlikte İş Doyumu, Journal of International Social Research, 8(40), 494-501.
  • Pradhan, R.K., L.K. Jena. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation, Business Perspectives and Research, 5(1), 69- 85.
  • Pulakos, E. D., Arad, S., Donovan, M. A., Plamondon, K. E. (2000). Adaptability In The Workplace: Development Of A Taxonomy Of Adaptive Performance, Journal Of Applied Psychology, 85(4), 612-624.
  • Ryan, J. C. (2016). Old Knowledge For New İmpacts: Equity Theory And Workforce Nationalization, Journal of Business Research, 69(5), 1587-1592.
  • Schumacker, R. E. & Lomax, R. G. (2004). A Beginner's Guide To Structural Equation Modelling. 2nd Edition, New Jersey: Lawrence Erlbaum Associates.
  • Siengthai, S., Pila-Ngarm, P. (2016). The Interaction Effect Of Job Redesign And Job Satisfaction On Employee Performance, Evidence-Based HRM, 4(2), 162-180.
  • Sigler, Tracey Honeycutt, Pearson, Christine M. (2000). Creating an Empowering Culture: Examining the Relationship Between Organizational Culture and Perceptions of Empowerment, Journal of Quality Management, 5(1), 27-52.
  • Sonnentag, S., Volmer, J., Spychala, A. (2008), Job Performance, The Sage Handbook of Organizational Behavior, (1), 427-447.
  • Sonnentag, S., Frese, M. (2002). Performance Concepts and Performance Theory, Psychological Management of Individual Performance, 1–25.
  • Sypniewska, B. (2014). Evaluation Of Factors Influencing Job Satisfaction, Contemporary Economics, 8(1), 57-72.
  • Thiagaraj, D., Thangaswamy, A. (2017). Theoretıcal Concept Of Job Satisfaction - A Study, International Journal of Research -Granthaalayah, 5(6), 464-470.
  • Valaei, N., Rezaei, S. (2016), Job Satisfaction And Organizational Commitment: An Empirical İnvestigation Among ICT-SMEs, Management Research Review, 39(12), 1663-1694.
  • Weiss, D. J., Dawis, R. V., England, G. W., Lofquist, L. H. (1967). Manual For The Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota.
  • Williams, R. S. (2002). Managing Employee Performance: Design And Implementation In Organizations. London: Thompson Learning.

THE EFFECT OF JOB SATISFACTION ON JOB PERFORMANCE DURING THE COVID-19 PANDEMIC PERIOD

Yıl 2021, Cilt: 5 Sayı: 1, 19 - 36, 03.07.2021

Öz

The purpose of this study is to determine the effect of faculty members' job satisfaction on their job performance during the Covid-19 pandemic period. In this context, an online questionnaire was applied to the faculty members of Karabük University and 216 faculty members participated in the study; the data obtained were analyzed by using structural equation model with the help of SPSS and AMOS packaged software. In the light of the findings, it was determined that the job satisfaction of the faculty members who mostly used the remote working method during the pandemic period increased their job performance and this effect was significant. In addition, it was observed that the effect of inner job satisfaction on job performance was stronger than the effect of outer job satisfaction on job performance.

Kaynakça

  • Akkoç, İ., Çalışkan, A., Turunç, Ö. (2012). Örgütlerde Gelişim Kültürü Ve Algılanan Örgütsel Desteğin İş Tatmini Ve İş Performansına Etkisi: Güvenin Aracılık Rolü, Journal of Management & Economics, 19(1), 105-135.
  • Alshmemri, M., Shahwan-Akl, L., Maude, P. (2017). Herzberg’s Two-Factor Theory, Life Science Journal, 14 (5), 12-16.
  • Aziri, B. (2011). Job Satisfaction: A Literature Review, Management Research & Practice, 3(4), 77-86.
  • Barba-Sánchez, V., Atienza-Sahuquillo, C. (2017). Entrepreneurial Motivation And Self-Employment: Evidence From Expectancy Theory, International Entrepreneurship and Management Journal, 13 (4), 1097-1115.
  • Baycan, F. A. (1985). Farklı Gruplarda Çalışan Gruplarda İş Doyumunun Bazı Yönlerinin Analizi. Boğaziçi Üniversitesi Bilim Uzmanlığı Tezi, İstanbul.
  • Bölükbaşı, A., Yıldırtan, D. (2009). Yerel Yönetimlerde İş Tatminini Etkileyen Faktörlerin Belirlenmesine Yönelik Alan Araştırması, Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, 27(2), 345-366.
  • Byrne, B. M. (2010). Structural Equation Modeling With AMOS: Basic Concepts, Applications And Programming. 2nd Edition, New York: Routledge Taylor and Francis Group.
  • Campbell, J. P., McHenry, J. J., Wise, L. L. (1990). Modeling Job Performance in a Population of Jobs, Personnel Psychology, 43(2), 313-333.
  • Chaudhary, N. S., Bhaskar, P. (2016). Training and Development and Job Satisfaction in Education Sector, Training and Development, 2(8), 89-99.
  • Chiat, L. C., Panatik, S. A. (2019). Perceptions of Employee Turnover Intention by Herzberg’s Motivation-Hygiene Theory: A Systematic Literature Review, Journal of Research in Psychology, 1(2), 10-15.
  • Çavuş, S., Abdıldaev, M. (2014). Kırgızistan Devlet Üniversitelerinde Çalışan Öğretim Elemanlarının İş Doyumu, Turkish Journal of Education, 3(3), 11-24.
  • Çöl, G. (2008). Algılanan Güçlendirmenin İşgören Performansı Üzerine Etkileri, Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Ertürk, E., Keçecioğlu, T. (2012). Çalışanların İş Doyumları İle Mesleki Tükenmişlik Düzeyleri Arasındaki İlişkiler: Öğretmenler Üzerine Örnek Bir Uygulama, Ege Akademik Bakış, 12(1), 39-52.
  • Extremera, N., Mérida-López, S., Quintana-Orts, C., Rey, L. (2020). On The Association Between Job Dissatisfaction And Employee’s Mental Health Problems: Does Emotional Regulation Ability Buffer The Link?, Personality and Individual Differences, 155, 1-6.
  • Fernet, C. S.G. Trépanier, S. Austin, M. Gagné, J. Forest. (2015). Transformational Leadership And Optimal Functioning At Work: On The Mediating Role Of Employees' Perceived Job Characteristics And Motivation, Work & Stress, 29(1), 11-31.
  • George, J.M., G.R. Jones. (2011). Understanding And Managing Organizational Behavior. 6th Edition, Prentice Hall, New Jersey.
  • Grigorov, G. (2020). Analysis Of Motivation Theories Of Locke, Galbraith, Bandura And Lancaster And Their Applicability in The Military, Security & Future, 4(1), 10-13.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., ve Tatham, R. (2006). Multivariate Data Analysis. Uppersaddle River.
  • Hodson, R. (1991). Workplace Behaviors: Good Soldiers, Smooth Operators, and Saboteurs, Work and Occupations, 18(3), 271-290.
  • Hu, L‐T., Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Huang, J. L., Ryan, A. M., Zabel, K. L.andPalmer, A. (2014). Personality And Adaptive Performance At Work: A Meta-Analytic Investigation, Journal of Applied Psychology, 99(1), 162-179.
  • Ivancevich, J.M., R. Konopaske, M.T. Matteson. (2011). Organizational behavior and management. 10th edition, McGraw-Hill Irwin, New York.
  • Kian, T. S., Yusoff, W.F.W., Rajah, S. (2014). Job Satisfaction And Motivation: What Are The Difference Among These Two?, European Journal of Business and Social Sciences, 3(2), 94-102.
  • Kianto, A., Vanhala, M., Heilmann, P. (2016). The Impact Of Knowledge Management On Job Satisfaction, Journal of Knowledge Management, 20(4), 621-636.
  • Kirkman, Bradley L., Rosen, Benson (1999). Beyond Self-Management: Antecedents and Consequences of Team Empowerment, Academy of Management Journal, 42(1), 58-74.
  • Kohli, Ajay K. (1985). Some Unexplored Supervisory Behaviors and Their Influence on Salespeople’s Role Clarity, Specific Self Esteem, Job Satisfaction and Motivation, Journal of Marketing Research, 22 (4), 424-433.
  • Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., De Vet, H.C.W. and Van der Beek, A.J. (2011), “Conceptual frameworks of individual work performance – a systematic review”, Journal of Occupational and Environmental Medicine, 53(8), 856-66.
  • Meymandpour, R., Pawar, P. (2018). Study Of Expectancy Motivation In IT Developers, Telecom Business Review, 11(1), 6.
  • Mohanty, S. (2018). Porter and Lawler’s Model of Motivation: Hypes and Realities.
  • Murphy, K. R. (1989). Dimensions Of Job Performance. In Dillon R, Pellingrino J (Eds.), Testing: Applied And Theoretical Perspectives s. 218-247. New York: Praeger.
  • Nunnally, J. C. & Bernstein, I. H. (1994). Psychometric Theory. 3rd Edition, New York: McGraw-Hill Inc.
  • Ordu, A. (2016). Lise Öğretmenlerinin İş Doyumları Ve Bireysel Performansları Arasındaki İlişki, Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 13(36), 1-19.
  • Özdemir, L., Erdem, H., Kalkın, G. (2016). Kamu Çalışanlarının Güvenlik İklimi Algılarının İş Tatmini Ve İş Performansı Üzerine Etkisi, Visionary E-Journal/Vizyoner Dergisi, 7(15), 59-69.
  • Özpehlivan, M. (2018). İş Tatmini: Kavramsal Gelişimi, Bireysel Ve Örgütsel Etkileri, Yararları Ve Sonuçları, Kırklareli Üniversitesi Sosyal Bilimler Dergisi, 2(2), 43-70.
  • Öztürk, M., Şahbudak, E. (2015). Akademisyenlikte İş Doyumu, Journal of International Social Research, 8(40), 494-501.
  • Pradhan, R.K., L.K. Jena. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation, Business Perspectives and Research, 5(1), 69- 85.
  • Pulakos, E. D., Arad, S., Donovan, M. A., Plamondon, K. E. (2000). Adaptability In The Workplace: Development Of A Taxonomy Of Adaptive Performance, Journal Of Applied Psychology, 85(4), 612-624.
  • Ryan, J. C. (2016). Old Knowledge For New İmpacts: Equity Theory And Workforce Nationalization, Journal of Business Research, 69(5), 1587-1592.
  • Schumacker, R. E. & Lomax, R. G. (2004). A Beginner's Guide To Structural Equation Modelling. 2nd Edition, New Jersey: Lawrence Erlbaum Associates.
  • Siengthai, S., Pila-Ngarm, P. (2016). The Interaction Effect Of Job Redesign And Job Satisfaction On Employee Performance, Evidence-Based HRM, 4(2), 162-180.
  • Sigler, Tracey Honeycutt, Pearson, Christine M. (2000). Creating an Empowering Culture: Examining the Relationship Between Organizational Culture and Perceptions of Empowerment, Journal of Quality Management, 5(1), 27-52.
  • Sonnentag, S., Volmer, J., Spychala, A. (2008), Job Performance, The Sage Handbook of Organizational Behavior, (1), 427-447.
  • Sonnentag, S., Frese, M. (2002). Performance Concepts and Performance Theory, Psychological Management of Individual Performance, 1–25.
  • Sypniewska, B. (2014). Evaluation Of Factors Influencing Job Satisfaction, Contemporary Economics, 8(1), 57-72.
  • Thiagaraj, D., Thangaswamy, A. (2017). Theoretıcal Concept Of Job Satisfaction - A Study, International Journal of Research -Granthaalayah, 5(6), 464-470.
  • Valaei, N., Rezaei, S. (2016), Job Satisfaction And Organizational Commitment: An Empirical İnvestigation Among ICT-SMEs, Management Research Review, 39(12), 1663-1694.
  • Weiss, D. J., Dawis, R. V., England, G. W., Lofquist, L. H. (1967). Manual For The Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota.
  • Williams, R. S. (2002). Managing Employee Performance: Design And Implementation In Organizations. London: Thompson Learning.
Toplam 48 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makaleleri
Yazarlar

Elif Çetin 0000-0002-8051-0152

Buket Arslan 0000-0001-7245-582X

Ozan Büyükyılmaz 0000-0001-5499-1485

Yayımlanma Tarihi 3 Temmuz 2021
Gönderilme Tarihi 24 Mart 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 5 Sayı: 1

Kaynak Göster

APA Çetin, E., Arslan, B., & Büyükyılmaz, O. (2021). COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ. Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi, 5(1), 19-36.
AMA Çetin E, Arslan B, Büyükyılmaz O. COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ. utsobilder/IJOSSAR. Temmuz 2021;5(1):19-36.
Chicago Çetin, Elif, Buket Arslan, ve Ozan Büyükyılmaz. “COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ”. Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi 5, sy. 1 (Temmuz 2021): 19-36.
EndNote Çetin E, Arslan B, Büyükyılmaz O (01 Temmuz 2021) COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ. Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi 5 1 19–36.
IEEE E. Çetin, B. Arslan, ve O. Büyükyılmaz, “COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ”, utsobilder/IJOSSAR, c. 5, sy. 1, ss. 19–36, 2021.
ISNAD Çetin, Elif vd. “COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ”. Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi 5/1 (Temmuz 2021), 19-36.
JAMA Çetin E, Arslan B, Büyükyılmaz O. COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ. utsobilder/IJOSSAR. 2021;5:19–36.
MLA Çetin, Elif vd. “COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ”. Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi, c. 5, sy. 1, 2021, ss. 19-36.
Vancouver Çetin E, Arslan B, Büyükyılmaz O. COVID-19 PANDEMİ DÖNEMİNDE İŞ DOYUMUNUN İŞ PERFORMANSINA ETKİSİ. utsobilder/IJOSSAR. 2021;5(1):19-36.

Uluslararası Sosyal Bilimler Akademik Araştırmalar Dergisi / International of Social Sciences Academic Researches