Research Article
BibTex RIS Cite

AN EMPIRICAL STUDY ON ONLINE COMPULSIVE SHOPPING BEHAVIOR IN TURKEY

Year 2018, Volume: 20 Number: 4, 621 - 653, 26.12.2018
https://doi.org/10.16953/deusosbil.346859

Abstract

Along with the developments in technology and changes in
consumer preferences, commercial activities on the internet have gained speed.
The share of online shopping in Turkey is growing in total commercial activity
and gaining more importance in terms of businesses, consumers, and the state.
Consumers who shop online or have this potential are targeted by businesses.
The
online shopping market, which has grown in volume, especially for Turkey in the
last 10 years, is a new and important issue for academic studies. On the other
side of the medallion, the fact that this action can be turned into compulsive
behavior as a negative aspect of online shopping constitutes the source of the
study. The aim of the study is to obtain inferences about the online compulsive
behavior disorder in Turkey. Consumers' attitudes towards online shopping and
demographic characteristics have been tried to be determined.
In this
direction, a field survey was conducted with a sample that could represent
Turkey in general. Findings revealed that demographic factors and attitudes
towards online shopping were influential on compulsive behavior.

References

  • Ahn, T., Ryu, S. & Han, I. (2007). The impact of web quality and playfulness on user acceptance of online retailing. Information & Management, 44, 263–275.
  • Akram, U., Hui, P., Khan, M. K., Hashim, M., & Saduzai, S. K. (2017). Impulsive buying: A qualitative investigation of the phenomenon. Proceedings of the Tenth International Conference on Management Science and Engineering Management, 1383–1399.
  • Aksoy, R. (2009), İnternet Ortamında Pazarlama, İkinci Baskı, Seçkin Yayıncılık, Ankara.
  • American Psychiatric Association (2013). Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Arlington, VA: American Psychiatric Publishing.
  • Andreassen, C. S. (2014). Shopping addiction: an overview. Journal of Norwegian Psychological Association, 51, 194–209.
  • Bayraç, H. N. (2003). Yeni Ekonominin Toplumsal, Ekonomik ve Teknolojik Boyutları. Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 4(1), 42-62
  • Black, D. W. (2007). A review of compulsive buying disorder. World Psychiatry, 6(1), 14–18.
  • Chang, L. C. & Arkin, R. M. (2002). Materialism as an attempt to cope with uncertainty. Psychology & Marketing, 19(5), 389–406.
  • Cranor, L.F. & LaMacchia B.A. (1998) Spam!. Communications of the ACM, 41(8), 74-83.
  • Çiçek, R. ve Mürütsoy, M. (2014). İnternet tüketicisinin satın alma davranışlarının incelenmesi üzerine bir araştırma: Niğde Üniversitesi akademik ve idari personeli örneği. C.Ü. İktisadi ve İdari Bilimler Dergisi, 15(2), 291-305.
  • D’Astous, A. (1990). An Inquiry into the Compulsive Side of Normal Consumers. Journal of Consumer Policy, 13(1), 15-30.
  • D'Astous, A., Julie, M. & Caroline, R. (1990). Compulsive buying tendencies of adolescent consumers. Advances in Consumer Research, 17, 306-312.
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
  • DeSarbo, W. S. & Edwards, E. A. (1996). Typologies of compulsive buying behavior: A constrained cluster wise regression approach. Journal of Consumer Psychology, 5(3), 231-262.
  • Dittmar, H. (2005). A new look at ‘Compulsive Buying’: Self-discrepancies and materialistic values as predictors of compulsive buying tendency. Journal of Social and Clinical Psychology, 24(5), 832-859.
  • Dittmar, H. (2005). Compulsive buying – a growing concern? An examination of gender, age, and endorsement of materialistic values as predictors. British Journal of Psychology, 96(4), 467–491.
  • Doğanlar, T. (2016). Türkiye’de Elektronik Ticaret Pazarı ve Pazarın Gelişimi. İstanbul Ticaret Üniversitesi, Dış Ticaret Enstitüsü, Tartışma Metinleri,14.
  • Edwards, E. A. (1992). The Measurement And Modeling Of Compulsive Consumer Buying Behavior. Published Dissertation. The University of Michigan: University Microfilms.
  • Edwards, E. A. (1993). Development of a new scale for measuring compulsive buying behavior. Financial Counseling and Planning, 4(1), 67-84.
  • Enginkaya, E. (2006). Elektronik perakendecilik ve elektronik alışveriş, Ege Akademik Bakış Dergisi, 6 (1), 11-16.
  • Ergin, E. A. (2010). Compulsive buying behavior tendencies: The case of Turkish consumers. African Journal of Business Management, 4(3), 333-338.
  • Etid (Elektronik Ticaret İşletmecileri Derneği (2016). http://etid.org.tr, (Erişim Tarihi: 27.07.2017)
  • Eurostat (2017). AB’de Dijital Ekonomi ve Toplum Raporu (Digital Economy and Society in the EU). www.ec.europa.eu, (19.09.2017).
  • Faber, R. J. & O’Guinn, T. C. (1992). A clinical screener for compulsive buying. Journal of Consumer Research, 19(3), 459–469.
  • Faber, R. J. (1992). Money changes everything: Compulsive buying from biopsychosocial perspective. American Behavioral Scientist, 35(6), 809–819.
  • Faber, R. J. (2010). Diagnosis and epidemiology of compulsive buying In A. Müller & J. E. Mitchell (Eds.), Compulsive Buying: Clinical Foundations And Treatment (3–19) içinde, New York: Routledge.
  • Fortune Turkey (2016). http://www.fortuneturkey.com/e-ticaret-sektoru-yuzde-31-buyudu-34572#, (Erişim Tarihi: 19.12.2016).
  • Garson, D. G. (2008). Testing Statistical Assumptions. North Carolina State University, Statistical Associates Publishing, Blue Book Series.
  • Gupta, S. (2013). A literature rewiew of compulsive buying-A marketing perspective. Journal of Applied Businesss and Economics, 14(1), 43-48.
  • Gültaş, P. ve Yıldırım, Y. (2016). İnternetten alışverişte tüketici davranışını etkileyen demografik faktörler. Dicle Üniversitesi İİBF Dergisi, 6(10), 32-50.
  • Hanley, A. & Wilhelm, M. S. (1992). Compulsive buying: An exploration into self-esteem and money attitudes. Journal of Economic Psychology, 13(1), 5–18.
  • Hussain A. H. & Bohari, A. M. (2012). The use of high-speed internet as a platform for compulsive online buying: A case of study of post-graduate students in Malaysia, Geografia Online Malaysia Journal of Society and Space 8(7), 32-43.
  • Kalaycı, Ş. (2010). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, Asil Yayın Dağıtım, Ankara.
  • Kamal, S., Chu S-C. & Pedram, M. (2013). Materialism, attitudes, and social media usage and their impact on purchase intention of luxury fashion goods among American and Arab young generations. Journal of Interactive Advertising, 13, 27-40.
  • Kang L-J. & Lee Y. (2010). A study in compulsive buying behaviors and Internet addiction among E-commerce users between the ages of 20-30. Journal of the Korean Home Economics Association, 48, 67-81.
  • Keskin, A. D. ve Günüç, S. (2017). Testing models regarding online shopping addiction. Addicta: The Turkish Journal On Addictions, 4(2), 221–242.
  • Khiabani, M. M. (2016). Identifying the impact of technology beliefs on Iranian consumers’ intention to use online shopping through mediating roles of technology attitudes and tusting attitudes: Structural equation modeling approach. International Journal of Advanced Scientific and Technical Research, 6(5), 104-121.
  • Kırcova, İ. (2008). İnternette Pazarlama, Beta Yayınları: İstanbul.
  • Kurtuluş, K. (2010). Araştırma Yöntemleri, Türkmen Kitabevi: İstanbul.
  • Kyrios, M., Frost, R. O. & Steketee, G. (2004). Cognitions in compulsive buying and acquisition. Cognitive Therapy and Research, 28(2), 241–258.
  • Lee, Y J. & Park, J. K. (2008). The mediating role of consumer conformity in e- compulsive buying. Advances in Consumer Research, 35, 387-392.
  • Lee, Y.-H., Ko, C.-H., & Chou, C. (2015). Re-visiting internet addiction among Taiwanese students: a crosssectional comparison of students’ expectations, online gaming, and online social interaction. Journal of Abnormal Child Psychology, 43, 589–599.
  • Lejoyeux, M., Haberman, N., Solomon, J. & Adès, J. (1999). Comparison of buying behavior in depressed patients presenting with or without compulsive buying. Comprehensive Psychiatry, 40(1), 51–56.
  • Lejoyeux, M., Tassain, V., Solomon, J. & Adès, J. (1997). Study of compulsive buying in depressed patients. Journal of Clinical Psychiatry, 58(4), 169-173.
  • Li X., Yang H. & Wang K. (2009). A study on the model for psychological motives of compulsive buying online in China. International Conference on Management and Service Science, 1(4), 20–22.
  • Li, S., Unger, A. & Bi, C. (2014). Different facets of compulsive buying among Chinese students, Journal of Behavioral Addictions 3(4), 238–245.
  • Liao, Z. & Cheung, M. T. (2001). Internet-based e-shopping and consumer attitudes: An empirical study. Information and Management, 38(5), 299-306.
  • Manchiraju, S., Sadachar, A. & Ridgway J. L. (2016). The Compulsive Online Shopping Scale (COSS): Development and validation using panel data. International Journal of Ment Health Addiction, 15, 209-223.
  • Maraz, A., Griffiths, M. D. & Demetrovics, Z. (2016). The prevalence of compulsive buying: a meta-analysis. Addiction, 111(3), 408–419.
  • McElroy S. L., Keck, P. E., Pope, H. G., Smith, J. M. R. & Strakowski, S M. (1994). Compulsive buying: a report of 20 cases. Journal of Clin Psychiatry, 55(6), 242-248.
  • McGoldrick, P. J. & Pieros, C. P. (1998). Atmospherics, pleasure and arousal: The influence of response moderators. Journal of Marketing Management, 14(1-3), 173–197.
  • Mueller, A., Mitchell, J. E., Peterson, L.A., Faber, R. J., Steffen, K. J., Crosby, R. D. & Claes L. (2011). Depression, materialism, and excessive Internet use in relation to compulsive buying. Comprehensive Psychiatry, 52, 420–424.
  • O'Guinn, T. C. & Faber, R. J. (1989). Compulsive buying: a phenomenological exploration. Journal of Consumer Research, 16(2), 147–157.
  • Özgüven, N. (2011). Tüketicilerin online alışverişe karşı tutumları ile demografik özellikleri arasındaki ilişkinin analizi. KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi, 12(21), 47-54.
  • Raab, G., Eldger, C.E., Neuner, M. & Weber, B. (2011). A neurological study of compulsive buying behavior. Journal of Consumer Policy, 34(4), 401-413.
  • Ridgway, N., Kinney, M. K. & Monroe, K. B. (2011). The measurement of compulsive buying and its application to internet buyers. Journal of Retailing, 88(1), 63-71.
  • Roberts, J. A., Manolis, C. & Pullig, C. (2014). Contingent self-esteem, self-presentational concerns and compulsive buying. Psychology and Marketing, 31(2), 147-160.
  • Rose, S. & Dhandayudham, A. (2014). Towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors. Journal of Behavioral Addictions, 3(2), 83-89.
  • Scherhorn, G., Reisch, L. A. & Raab, G. (1990). Addictive buying in West Germany: An empirical study. Journal of Consumer Policy, 13(4), 355–387.
  • Schlosser, S., Black, D. W., Repertinger, S. & Freet, D. (1994). Compulsive buying: Demography, phenomenology, and comorbidity in 46 subjects. General Hospital Psychiatry, 16(3), 205–212.
  • Schmitz, J. M. (2005). The interface between impulse-control disorders and addictions: Are pleasure pathway responses shared neurobiological substrates? Sexual Addiction & Compulsivity. The Journal of Treatment & Prevention, 12(2-3), 149–168.
  • Sharif, S. P. & Khanekharab, J. (2017). Identity confusion and materialism mediate the relationship between excessive social network site usage and online compulsive buying. Cyberpsychology, Behaviour and Social Networking, 20(8), 494-500.
  • Tamam L., Diler R.S., ve Özpoyraz N. (1998). Kompulsif satın alma: Bir gözden geçirme, Türk Psikiyatri Dergisi, 9(3), 224-230.
  • Tekinay, A. (2000). E-Tailing Rüzgarı, Capital, Mayıs, 124-126.
  • Trotzke, P., Starcke, K., Müller, A., & Brand, M. (2015). Pathological buying online as a specific form of internet addiction: A model-based experimental investigation. Plosone, 10(10), 1–17.
  • Türkiye Bilişim Sanayicileri Derneği (2016). Türkiye’de E-Ticaret Pazar Tanımlama ve 2015 Pazar Büyüklüğü Raporu http://www.tubisad.org.tr, (Erişim Tarihi: 27.07.2017).
  • Türkiye İstatistik Kurumu (2017). Hanehalkı Bilişim Teknolojileri Kullanım Araştırması. http://www.tuik.gov.tr/PdfGetir.do?id=24862, (Erişim Tarihi: 20.08.2017).
  • Uygun, M., Özçifçi, V. ve Uslu Divanoğlu, S. (2011). Tüketicilerin online alışveriş davranışını etkileyen faktörler. Organizasyon ve Yönetim Bilimleri Dergisi, 3(2), 373-385.
  • Wallace, P. (2014). Internet addiction disorder and youth. EMBO Reports, 15(1), 12-16.
  • Wang, Y., He, X. & Yin, X. (2016). The impact of consumer materialism in China on online compulsive buying behavior. Wuhan International Conference on e-Business, 582-589.
  • Workman, L. & Paper, D. (2010). Compulsive buying: A theoretical framework. The Journal of Business Inquiry, 9(1), 89–126. Göttingen: Hogrefe.
  • Xu, Y. (2008). The influence of public self-consciousness and materialism on young consumers’ compulsive buying. Young Consumers, 9, 37-48.
  • Yurchisin, J. & Johnson, K. K. P. (2004). Compulsive buying behavior and its relationship to perceived social status associated with buying, materialism, self-esteem, and apparel-product involvement. Family and Consumer Sciences Research Journal, 32(3), 291–314.

TÜRKİYE’DE ONLINE KOMPULSİF ALIŞVERİŞ DAVRANIŞI ÜZERİNE AMPİRİK BİR ÇALIŞMA

Year 2018, Volume: 20 Number: 4, 621 - 653, 26.12.2018
https://doi.org/10.16953/deusosbil.346859

Abstract

Teknolojide yaşanan gelişmeler ve tüketici
tercihlerindeki değişimlerle beraber internet üzerinden yapılan ticari
faaliyetler son derece hız kazanmıştır. Türkiye’de online alışverişin payı
toplam ticari faaliyet içerisinde giderek büyümekte, işletmeler, tüketiciler ve
devlet açısından daha fazla önem kazanmaktadır. Online alışveriş yapan veya bu
potansiyele sahip tüketiciler işletmelerin hedefi haline gelmiştir. Türkiye
için özellikle son 10 yılda hacmi büyümüş olan online alışveriş pazarı,
akademik çalışmalar için yeni ve üzerinde durulması gereken bir olguyu
oluşturmaktadır. Madalyonun diğer yüzünde, online alışverişin olumsuz bir yanı
olarak kompulsif davranışa dönüşebilmesi çalışmanın kaynağını oluşturmaktadır. Çalışmada
online alışveriş faaliyetinde bulunan tüketiciler hedef alınmıştır.
Çalışmanın amacı,
Türkiye’de online kompulsif davranış bozukluğuna ilişkin çıkarımlar elde
etmektir. Tüketicilerin online alışverişe ilişkin tutumları, demografik
özellikler ile ilişkisi saptanmaya çalışılmıştır.
Bu doğrultuda Türkiye genelini
temsil edebilecek bir örneklem ile yapılan saha araştırması sonucu elde edilen
bulgular demografik faktörlerin ve online alışverişe karşı geliştirilen
tutumların kompulsif davranış üzerinde etkili olduğunu ortaya çıkarmıştır.

References

  • Ahn, T., Ryu, S. & Han, I. (2007). The impact of web quality and playfulness on user acceptance of online retailing. Information & Management, 44, 263–275.
  • Akram, U., Hui, P., Khan, M. K., Hashim, M., & Saduzai, S. K. (2017). Impulsive buying: A qualitative investigation of the phenomenon. Proceedings of the Tenth International Conference on Management Science and Engineering Management, 1383–1399.
  • Aksoy, R. (2009), İnternet Ortamında Pazarlama, İkinci Baskı, Seçkin Yayıncılık, Ankara.
  • American Psychiatric Association (2013). Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Arlington, VA: American Psychiatric Publishing.
  • Andreassen, C. S. (2014). Shopping addiction: an overview. Journal of Norwegian Psychological Association, 51, 194–209.
  • Bayraç, H. N. (2003). Yeni Ekonominin Toplumsal, Ekonomik ve Teknolojik Boyutları. Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 4(1), 42-62
  • Black, D. W. (2007). A review of compulsive buying disorder. World Psychiatry, 6(1), 14–18.
  • Chang, L. C. & Arkin, R. M. (2002). Materialism as an attempt to cope with uncertainty. Psychology & Marketing, 19(5), 389–406.
  • Cranor, L.F. & LaMacchia B.A. (1998) Spam!. Communications of the ACM, 41(8), 74-83.
  • Çiçek, R. ve Mürütsoy, M. (2014). İnternet tüketicisinin satın alma davranışlarının incelenmesi üzerine bir araştırma: Niğde Üniversitesi akademik ve idari personeli örneği. C.Ü. İktisadi ve İdari Bilimler Dergisi, 15(2), 291-305.
  • D’Astous, A. (1990). An Inquiry into the Compulsive Side of Normal Consumers. Journal of Consumer Policy, 13(1), 15-30.
  • D'Astous, A., Julie, M. & Caroline, R. (1990). Compulsive buying tendencies of adolescent consumers. Advances in Consumer Research, 17, 306-312.
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
  • DeSarbo, W. S. & Edwards, E. A. (1996). Typologies of compulsive buying behavior: A constrained cluster wise regression approach. Journal of Consumer Psychology, 5(3), 231-262.
  • Dittmar, H. (2005). A new look at ‘Compulsive Buying’: Self-discrepancies and materialistic values as predictors of compulsive buying tendency. Journal of Social and Clinical Psychology, 24(5), 832-859.
  • Dittmar, H. (2005). Compulsive buying – a growing concern? An examination of gender, age, and endorsement of materialistic values as predictors. British Journal of Psychology, 96(4), 467–491.
  • Doğanlar, T. (2016). Türkiye’de Elektronik Ticaret Pazarı ve Pazarın Gelişimi. İstanbul Ticaret Üniversitesi, Dış Ticaret Enstitüsü, Tartışma Metinleri,14.
  • Edwards, E. A. (1992). The Measurement And Modeling Of Compulsive Consumer Buying Behavior. Published Dissertation. The University of Michigan: University Microfilms.
  • Edwards, E. A. (1993). Development of a new scale for measuring compulsive buying behavior. Financial Counseling and Planning, 4(1), 67-84.
  • Enginkaya, E. (2006). Elektronik perakendecilik ve elektronik alışveriş, Ege Akademik Bakış Dergisi, 6 (1), 11-16.
  • Ergin, E. A. (2010). Compulsive buying behavior tendencies: The case of Turkish consumers. African Journal of Business Management, 4(3), 333-338.
  • Etid (Elektronik Ticaret İşletmecileri Derneği (2016). http://etid.org.tr, (Erişim Tarihi: 27.07.2017)
  • Eurostat (2017). AB’de Dijital Ekonomi ve Toplum Raporu (Digital Economy and Society in the EU). www.ec.europa.eu, (19.09.2017).
  • Faber, R. J. & O’Guinn, T. C. (1992). A clinical screener for compulsive buying. Journal of Consumer Research, 19(3), 459–469.
  • Faber, R. J. (1992). Money changes everything: Compulsive buying from biopsychosocial perspective. American Behavioral Scientist, 35(6), 809–819.
  • Faber, R. J. (2010). Diagnosis and epidemiology of compulsive buying In A. Müller & J. E. Mitchell (Eds.), Compulsive Buying: Clinical Foundations And Treatment (3–19) içinde, New York: Routledge.
  • Fortune Turkey (2016). http://www.fortuneturkey.com/e-ticaret-sektoru-yuzde-31-buyudu-34572#, (Erişim Tarihi: 19.12.2016).
  • Garson, D. G. (2008). Testing Statistical Assumptions. North Carolina State University, Statistical Associates Publishing, Blue Book Series.
  • Gupta, S. (2013). A literature rewiew of compulsive buying-A marketing perspective. Journal of Applied Businesss and Economics, 14(1), 43-48.
  • Gültaş, P. ve Yıldırım, Y. (2016). İnternetten alışverişte tüketici davranışını etkileyen demografik faktörler. Dicle Üniversitesi İİBF Dergisi, 6(10), 32-50.
  • Hanley, A. & Wilhelm, M. S. (1992). Compulsive buying: An exploration into self-esteem and money attitudes. Journal of Economic Psychology, 13(1), 5–18.
  • Hussain A. H. & Bohari, A. M. (2012). The use of high-speed internet as a platform for compulsive online buying: A case of study of post-graduate students in Malaysia, Geografia Online Malaysia Journal of Society and Space 8(7), 32-43.
  • Kalaycı, Ş. (2010). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, Asil Yayın Dağıtım, Ankara.
  • Kamal, S., Chu S-C. & Pedram, M. (2013). Materialism, attitudes, and social media usage and their impact on purchase intention of luxury fashion goods among American and Arab young generations. Journal of Interactive Advertising, 13, 27-40.
  • Kang L-J. & Lee Y. (2010). A study in compulsive buying behaviors and Internet addiction among E-commerce users between the ages of 20-30. Journal of the Korean Home Economics Association, 48, 67-81.
  • Keskin, A. D. ve Günüç, S. (2017). Testing models regarding online shopping addiction. Addicta: The Turkish Journal On Addictions, 4(2), 221–242.
  • Khiabani, M. M. (2016). Identifying the impact of technology beliefs on Iranian consumers’ intention to use online shopping through mediating roles of technology attitudes and tusting attitudes: Structural equation modeling approach. International Journal of Advanced Scientific and Technical Research, 6(5), 104-121.
  • Kırcova, İ. (2008). İnternette Pazarlama, Beta Yayınları: İstanbul.
  • Kurtuluş, K. (2010). Araştırma Yöntemleri, Türkmen Kitabevi: İstanbul.
  • Kyrios, M., Frost, R. O. & Steketee, G. (2004). Cognitions in compulsive buying and acquisition. Cognitive Therapy and Research, 28(2), 241–258.
  • Lee, Y J. & Park, J. K. (2008). The mediating role of consumer conformity in e- compulsive buying. Advances in Consumer Research, 35, 387-392.
  • Lee, Y.-H., Ko, C.-H., & Chou, C. (2015). Re-visiting internet addiction among Taiwanese students: a crosssectional comparison of students’ expectations, online gaming, and online social interaction. Journal of Abnormal Child Psychology, 43, 589–599.
  • Lejoyeux, M., Haberman, N., Solomon, J. & Adès, J. (1999). Comparison of buying behavior in depressed patients presenting with or without compulsive buying. Comprehensive Psychiatry, 40(1), 51–56.
  • Lejoyeux, M., Tassain, V., Solomon, J. & Adès, J. (1997). Study of compulsive buying in depressed patients. Journal of Clinical Psychiatry, 58(4), 169-173.
  • Li X., Yang H. & Wang K. (2009). A study on the model for psychological motives of compulsive buying online in China. International Conference on Management and Service Science, 1(4), 20–22.
  • Li, S., Unger, A. & Bi, C. (2014). Different facets of compulsive buying among Chinese students, Journal of Behavioral Addictions 3(4), 238–245.
  • Liao, Z. & Cheung, M. T. (2001). Internet-based e-shopping and consumer attitudes: An empirical study. Information and Management, 38(5), 299-306.
  • Manchiraju, S., Sadachar, A. & Ridgway J. L. (2016). The Compulsive Online Shopping Scale (COSS): Development and validation using panel data. International Journal of Ment Health Addiction, 15, 209-223.
  • Maraz, A., Griffiths, M. D. & Demetrovics, Z. (2016). The prevalence of compulsive buying: a meta-analysis. Addiction, 111(3), 408–419.
  • McElroy S. L., Keck, P. E., Pope, H. G., Smith, J. M. R. & Strakowski, S M. (1994). Compulsive buying: a report of 20 cases. Journal of Clin Psychiatry, 55(6), 242-248.
  • McGoldrick, P. J. & Pieros, C. P. (1998). Atmospherics, pleasure and arousal: The influence of response moderators. Journal of Marketing Management, 14(1-3), 173–197.
  • Mueller, A., Mitchell, J. E., Peterson, L.A., Faber, R. J., Steffen, K. J., Crosby, R. D. & Claes L. (2011). Depression, materialism, and excessive Internet use in relation to compulsive buying. Comprehensive Psychiatry, 52, 420–424.
  • O'Guinn, T. C. & Faber, R. J. (1989). Compulsive buying: a phenomenological exploration. Journal of Consumer Research, 16(2), 147–157.
  • Özgüven, N. (2011). Tüketicilerin online alışverişe karşı tutumları ile demografik özellikleri arasındaki ilişkinin analizi. KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi, 12(21), 47-54.
  • Raab, G., Eldger, C.E., Neuner, M. & Weber, B. (2011). A neurological study of compulsive buying behavior. Journal of Consumer Policy, 34(4), 401-413.
  • Ridgway, N., Kinney, M. K. & Monroe, K. B. (2011). The measurement of compulsive buying and its application to internet buyers. Journal of Retailing, 88(1), 63-71.
  • Roberts, J. A., Manolis, C. & Pullig, C. (2014). Contingent self-esteem, self-presentational concerns and compulsive buying. Psychology and Marketing, 31(2), 147-160.
  • Rose, S. & Dhandayudham, A. (2014). Towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors. Journal of Behavioral Addictions, 3(2), 83-89.
  • Scherhorn, G., Reisch, L. A. & Raab, G. (1990). Addictive buying in West Germany: An empirical study. Journal of Consumer Policy, 13(4), 355–387.
  • Schlosser, S., Black, D. W., Repertinger, S. & Freet, D. (1994). Compulsive buying: Demography, phenomenology, and comorbidity in 46 subjects. General Hospital Psychiatry, 16(3), 205–212.
  • Schmitz, J. M. (2005). The interface between impulse-control disorders and addictions: Are pleasure pathway responses shared neurobiological substrates? Sexual Addiction & Compulsivity. The Journal of Treatment & Prevention, 12(2-3), 149–168.
  • Sharif, S. P. & Khanekharab, J. (2017). Identity confusion and materialism mediate the relationship between excessive social network site usage and online compulsive buying. Cyberpsychology, Behaviour and Social Networking, 20(8), 494-500.
  • Tamam L., Diler R.S., ve Özpoyraz N. (1998). Kompulsif satın alma: Bir gözden geçirme, Türk Psikiyatri Dergisi, 9(3), 224-230.
  • Tekinay, A. (2000). E-Tailing Rüzgarı, Capital, Mayıs, 124-126.
  • Trotzke, P., Starcke, K., Müller, A., & Brand, M. (2015). Pathological buying online as a specific form of internet addiction: A model-based experimental investigation. Plosone, 10(10), 1–17.
  • Türkiye Bilişim Sanayicileri Derneği (2016). Türkiye’de E-Ticaret Pazar Tanımlama ve 2015 Pazar Büyüklüğü Raporu http://www.tubisad.org.tr, (Erişim Tarihi: 27.07.2017).
  • Türkiye İstatistik Kurumu (2017). Hanehalkı Bilişim Teknolojileri Kullanım Araştırması. http://www.tuik.gov.tr/PdfGetir.do?id=24862, (Erişim Tarihi: 20.08.2017).
  • Uygun, M., Özçifçi, V. ve Uslu Divanoğlu, S. (2011). Tüketicilerin online alışveriş davranışını etkileyen faktörler. Organizasyon ve Yönetim Bilimleri Dergisi, 3(2), 373-385.
  • Wallace, P. (2014). Internet addiction disorder and youth. EMBO Reports, 15(1), 12-16.
  • Wang, Y., He, X. & Yin, X. (2016). The impact of consumer materialism in China on online compulsive buying behavior. Wuhan International Conference on e-Business, 582-589.
  • Workman, L. & Paper, D. (2010). Compulsive buying: A theoretical framework. The Journal of Business Inquiry, 9(1), 89–126. Göttingen: Hogrefe.
  • Xu, Y. (2008). The influence of public self-consciousness and materialism on young consumers’ compulsive buying. Young Consumers, 9, 37-48.
  • Yurchisin, J. & Johnson, K. K. P. (2004). Compulsive buying behavior and its relationship to perceived social status associated with buying, materialism, self-esteem, and apparel-product involvement. Family and Consumer Sciences Research Journal, 32(3), 291–314.
There are 73 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Ece Armağan 0000-0001-5371-219X

Eren Temel 0000-0003-1938-4836

Publication Date December 26, 2018
Submission Date October 26, 2017
Published in Issue Year 2018 Volume: 20 Number: 4

Cite

APA Armağan, E., & Temel, E. (2018). TÜRKİYE’DE ONLINE KOMPULSİF ALIŞVERİŞ DAVRANIŞI ÜZERİNE AMPİRİK BİR ÇALIŞMA. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 20(4), 621-653. https://doi.org/10.16953/deusosbil.346859

Cited By